Service
Website Chatbot
Most chatbots feel like a brick wall. The kind that gives wrong answers, makes up policies, and embarrasses your business. Mine are different — trained on your actual business, honest about what they don't know, and they never promise things on your behalf.
What this service is
Your website is your most available employee. Right now it's silent — visitors land at 10pm with a question about your hours, your pricing, or your services, and they leave without an answer. That's a lead lost before you even know they were there.
I build a chatbot trained on your specific business — your hours, your services, your most common questions, your tone. It answers what it knows. It says "let me have Jonathan get back to you" for what it doesn't. It captures contact info from every visitor so you wake up to a list of warm prospects instead of a silent inbox.
Powered by AI tools, refined by a human who knows your shop. Honesty is the whole point: it never makes up your hours, never invents prices, never promises a service you don't offer. The chatbot represents your business — which means it gets your business right.
When this service makes sense
- Visitors are coming to your site but not reaching out
- You're answering the same five questions over and over by phone or email
- You want to capture leads outside business hours without paying SaaS fees forever
- You've tried other chatbots and they made mistakes that embarrassed you
Two ways to do this
Embedded
$400
one-time
Best for: Owners who want a smarter-than-default site assistant without ongoing fees.
- ✓Custom chatbot trained on your business — hours, services, FAQs, tone
- ✓Knowledge-base style: pattern-matches questions and returns prepared answers in your voice
- ✓Lead capture: collects name, email, and question from every visitor
- ✓Installed directly on your existing website
- ✓Escalation to you for anything outside its scope
- ✓You own it — no monthly fees, no platform lock-in
Premium
$249
per month
Best for: Owners who want real conversations, not pattern-matching — and ongoing improvements as the business evolves.
- ✓Everything in Embedded, plus:
- ✓Powered by Claude or OpenAI API for real conversational ability
- ✓Holds full conversations, qualifies leads through dialogue, handles novel questions in context
- ✓Monthly conversation review — I tune the bot's responses based on what people actually asked
- ✓New training data folded in monthly as your business changes
- ✓Direct line to me for tweaks between monthly reviews
- ✓API costs included — no usage caps, no surprise bills
Both tiers work the same way — the bot answers what it knows, escalates honestly when it doesn't, and never makes up information about your business.
How my chatbots are different
Most chatbots are built to please. They're trained to give an answer to every question — even when they don't actually know. They'll tell a customer what they want to hear, invent a policy, promise a service you don't offer. The first time it backfires, the customer trusts your business less than they did before.
I design chatbots the opposite way. They answer only what they know — your actual services, your actual hours, your actual pricing. When something falls outside that, they say so honestly: "I don't have that info — let me have Jonathan get back to you." They never invent. They never overpromise. They never embarrass you.
The result is a chatbot that builds trust instead of eroding it. Customers feel heard. Prospects get accurate answers. And when the bot does escalate, you get a warm handoff with full context — not a customer wondering why your AI assistant gave them the wrong information.
How we work together
Step one: a free 30-minute call. I learn your business, your tone, the questions you keep getting asked, and the situations where you'd want a human to step in.
Step two: I build it. Usually 5–7 business days. Trained on your specific business, installed directly on your existing website, tested end-to-end before launch. You get a walkthrough so you know exactly how it represents your business.
Step three (Tier 2 only): ongoing. Every month I review the actual conversations the bot is having, tune its responses where they're missing the mark, fold in new training data as your business evolves, and stay a phone call away for changes between reviews.
Related services
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Real automations running for you on my infrastructure — drafted emails, day-before reminders, receipts sorted at year-end. One predictable bill. You run the business; the AI side runs in the background.
Want to see what your chatbot would feel like?
Click the gold launcher in the bottom-right of this page. That's mine — same design philosophy I'd build for your business. Try asking it something. Then book a 30-minute call when you're ready.
Add a Chatbot to My Site